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Props to CenterPoint Optics

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788Fan View Drop Down
.30/06 SpringField
.30/06 SpringField

Joined: 10 August 2004
Location: United States
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    Posted: 18 October 2018 at 07:40
A couple of years back I switched from a scope to a CenterPoint open style reflex sight on my Blackhawk hunting gun.  It's in 45LC and loaded fairly heavy.  At the range a couple of weeks back, I noticed a crack in the view screen coupled with the loss of zero.  I reached out to them and 1) found that CP is part of Crosman, and 2) asked how to get it repaired.  I wrote on a Saturday and got a response from their Customer Service folks on Monday morning, first thing.  They asked for a photo of the cracked screen which I sent right off.  Within 24 hours I received a note that a new one was on it's way, no charge, with no need to return the old one. It was on my doorstep in three days.

Nice folks to do business with.  Great support for their product and their customers.

"We are just an advanced breed of monkeys on a minor planet of a very average star. But we can understand the universe. That makes us something very special." Stephen Hawking 1942-2018
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Wing master View Drop Down
AKA StraightShooter

Joined: 10 June 2003
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Wing master Quote  Post ReplyReply Direct Link To This Post Posted: 18 October 2018 at 16:43
That's great customer service. It seems like their is generally good customer service from firearms related companies. I will keep that in mind if I am ever in the market for anything they make. 

Wing master
I have always considered myself to be quite the bullshitter, But ocasionally it is nice to sit back and listen to a true professional......So, Carry on.
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